This chapter looks at the tenure, style and achievements of successive Chief Constables of the PSNI – Sir Ronnie Flanagan, Sir Hugh Orde and Sir Matt Baggott. It notes the Fundamental Review of the RUC led by Ronnie Flanagan in 1995-6 and the impact that had on the Independent Commission’s recommendations, and the major part he played in preparing the police force for the coming changes. The chapter records the part played by Acting Chief Constable Colin Cramphorn up to the arrival of Hugh Orde, after a controversial selection process, Orde’s background which equipped him well for the challenges to come, his consistent delegation and his leadership of the change process in general and developing an effective relationship with the Policing Board in particular. The chapter closes with the appointment of George Hamilton in succession to Matt Baggott, who had particular expertise in community policing, and who shared with the authors his reflections on the role. Each had played their part in delivering the transformation of policing.
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