This introductory chapter recounts the experience of the author joining Disaster Action in 1996, six years after surviving the Hillsborough football stadium disaster. Since joining, the author has taken an active role in Disaster Action and seen its core values and messages become more embedded within emergency management as the field has become more professional. With the approach of the 20th anniversary of the disasters that led to its inception, new members were still joining the organisation from different tragedies. Disaster Action was evolving in response to a rapidly changing world and developing context of emergency planning and management. While preventing future disasters from happening has been one of the building blocks underpinning the organisation's aims from the outset, it is important to note that absolute safety and security are impossible to achieve. Yet those charged with corporate governance in companies and organisations large and small should be enabled through the experiences of survivors and bereaved people to appreciate the significance of their responsibility, from an ethical as well as legal standpoint.
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