- Title Pages
- List of Figures
- List of Tables
-
1. Preface -
2. Introduction -
3. The Set-Up -
4. Digital -
5. Risk and Uncertainty -
6. Understanding a University -
7. Building a Pen Portrait -
8. The Iceberg Model -
9. Ecosystem Innovation -
10. Creating Value from an Ecosystem -
11. Comparing Organisations -
12. Why Universities Partner with Companies -
13. Setting Expectations -
14. Mapping Interactions -
15. Building a Strategic Approach to Partnership -
16. A Strategic Partnership Model -
17. Defining the Problem -
18. Creating Leverage -
19. Assessing and Calculating Leverage -
20. Exploiting Proximity -
21. Aligning Capabilities and Outcomes -
22. Managing Relationships -
23. The Relationship Manager -
24. Leadership -
25. Using Formal Agreements -
26. Strategic Partnership Agreements -
27. Working in Partnership -
28. Measuring Success -
29. Closing Words - References
- Further Reading
- Acknowledgements
- Index
Managing Relationships
Managing Relationships
- Chapter:
- (p.99) 22. Managing Relationships
- Source:
- The University Partnership Playbook
- Author(s):
Matt Reed
Joss Langford
- Publisher:
- Liverpool University Press
Here we focus on the human-human interfaces, the role of relationship management in helping build social capital and closing the gap between individuals and organisations. One of the most important sources of value creation in a knowledge-based organisation such as your team is the ability to build ‘social capital’ across partnerships. In this section we describe some dimensions of social capital.
Keywords: Capital, Networks, Strategic, Competitive advantage, Partnership
Liverpool Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.
Please, subscribe or login to access full text content.
If you think you should have access to this title, please contact your librarian.
To troubleshoot, please check our FAQs, and if you can't find the answer there, please contact us.
- Title Pages
- List of Figures
- List of Tables
-
1. Preface -
2. Introduction -
3. The Set-Up -
4. Digital -
5. Risk and Uncertainty -
6. Understanding a University -
7. Building a Pen Portrait -
8. The Iceberg Model -
9. Ecosystem Innovation -
10. Creating Value from an Ecosystem -
11. Comparing Organisations -
12. Why Universities Partner with Companies -
13. Setting Expectations -
14. Mapping Interactions -
15. Building a Strategic Approach to Partnership -
16. A Strategic Partnership Model -
17. Defining the Problem -
18. Creating Leverage -
19. Assessing and Calculating Leverage -
20. Exploiting Proximity -
21. Aligning Capabilities and Outcomes -
22. Managing Relationships -
23. The Relationship Manager -
24. Leadership -
25. Using Formal Agreements -
26. Strategic Partnership Agreements -
27. Working in Partnership -
28. Measuring Success -
29. Closing Words - References
- Further Reading
- Acknowledgements
- Index
